Comparison checklist
- Does the provider cover your suburb?
- Is 24/7 monitoring included?
- Does the monthly fee include armed response dispatch?
- Are panic buttons included or extra?
- What once-off setup fees apply?
- What is the contract term and cancellation rule?
Useful lead details
A strong callback request includes your suburb, full address, property type, current provider, whether you have an alarm, and the timeframe. This lets the lead be validated before submission.
Avoid weak enquiries
A vague enquiry such as “price please” is less useful than “I have an existing alarm in Faerie Glen and need monitoring plus armed response this week.”
Frequently asked questions
Which company is best in Pretoria?
There is no single best provider for every suburb. Compare coverage, response process, monitoring and contract terms.
Should I choose cheapest armed response?
Not without checking local coverage, setup costs, contract terms and what is included.
Can I request a Fidelity ADT callback?
You may request a callback/referral where appropriate, but this site should not be read as an official ADT site.
Do I need an alarm first?
Usually monitoring/response requires a working alarm or compatible setup; a consultant can advise.
Can business properties submit?
Yes. Include business security in the service needed field.